Admin / Overview
Platform overview
Mon · May 11 · 14:22 SAST — moderation, payments, and country health
GMV · 30d
$ 4.82M
↑ 18.2%
Active providers
12,408
+ 312 net
Active members
418,260
↑ 6.4%
Pending listings
38
12 over SLA
Disputes · open
7
+ 2 today
Take rate · blended
8.6%
↑ 0.2 pts
Provider listings · approval queue
38 awaiting · sorted by SLA · oldest first
All 38
Gyms 14
Trainers 19
Dietitians 5
Over SLA 12
Region: Global
Sort: Oldest
Strathmore Strength Co.
Gym · Nairobi, KE · submitted by James M.
Business reg verified (KRA #X29481)
Photos · 18 uploaded
Insurance · expires in 22 days
Address match · Google & Maps
⚠ 5h over SLA · queued 18h ago
Olufemi Adesanya
Trainer · Lagos, NG · NASM L2
ID verified (BVN match)
NASM certification · current
References · 3 / 3 confirmed
Profile photo · low resolution
2h ago · within SLA
Dr. Hyun‑woo Park, RD
Dietitian · Seoul, KR · KDA member
License · KDA #114‑829‑003
ID verified · passport
Insurance · valid through 2027
Translation · awaiting EN docs
12h ago · 4h to SLA
CrossPower Stuttgart
Gym · Stuttgart, DE · 2 locations
Handelsregister · HRB 47291
USt‑IdNr verified
2nd location · photos missing
GDPR DPA accepted
22h ago · over SLA ⚠
Fraud & risk signals
Auto‑flagged · ranked by score
| Signal | Entity | Country | Score | Detected | Action |
|---|---|---|---|---|---|
| Stolen card |
FR
Fitness Republic, Mumbai
PRV_8242 · 14 charges in 9 min
|
IN | 94 | 12m ago | |
| Identity mismatch |
DK
"Daniel Kane" trainer profile
PRV_8198 · selfie ≠ ID
|
UK | 88 | 38m ago | |
| Refund abuse |
RM
Member · Reza M.
USR_412884 · 11 refunds / 30d
|
AE | 71 | 2h ago | |
| Velocity |
P2
Provider · IP cluster 41.21.x
8 sign‑ups · same device hash
|
ZA | 68 | 4h ago | |
| Review pattern |
AB
Apex Body, Manila
14 ★ 5 reviews · 24h window
|
PH | 42 | 6h ago |
Top countries · GMV 30d
52 countries live · 8 currencies
ZA · ZAR
South Africa
$ 1.24M
Paystack
NG · NGN
Nigeria
$ 894k
Paystack
KE · KES
Kenya
$ 718k
M‑Pesa
GB · GBP
United Kingdom
$ 624k
Stripe
AE · AED
UAE
$ 548k
Stripe · Tabby
IN · INR
India
$ 442k
Razorpay
DE · EUR
Germany
$ 298k
Stripe
PH · PHP
Philippines
$ 196k
GCash · PayMongo
Open disputes
7 active · response SLA 24h
All 7
Member ↔ Provider 5
Gateway chargeback 2
| ID | Member | Provider | Reason | Amount | Opened | Owner | Status |
|---|---|---|---|---|---|---|---|
| DSP_2401 | Pier Botha | Iron Lab · Sea Point | Service not provided · cancelled session | R 1,200 | 2h ago | AK Andile K. |
Awaiting provider |
| DSP_2398 | Aman R. | Apex Body · Manila | Refund denied · ToS section 4.2 | ₱ 3,400 | 9h ago | NJ Nikhil J. |
In review |
| DSP_2394 | Card holder · ••• 4421 | CrossPower Stuttgart | Stripe chargeback · code 4855 | € 89.00 | 1d ago | AK Andile K. |
Evidence due 36h |
| DSP_2391 | Halima D. | Lagos Lift Club | Trainer no‑show · 2 sessions | ₦ 28,000 | 1d ago | FA Farah A. |
In review |
| DSP_2387 | Wei Chen | Velo Cycling Club | Plan downgrade not applied | R 380 | 2d ago | NJ Nikhil J. |
Resolved · pending close |